Privacy Policy

1. Information We Collect

When you visit sabrixmedia.com, submit an inquiry through our project brief forms, or communicate via email or WhatsApp, we may collect the following data:

• Contact Information: Full name, professional email address, telephone/WhatsApp number, and physical business location.
• Project & Brand Details: Website URL (Shopify, WooCommerce, custom domain), product categories, target audience parameters, monthly advertising spend estimates, and campaign goals.
• Technical & Log Data: Non-personally identifiable browser user agent, IP address, device type, and referring URL data captured automatically through standard web server logs.

2. Purpose and Legal Basis for Processing

We process collected data exclusively for legitimate commercial purposes, including:

• Reviewing your brand requirements to formulate tailored service proposals and creative roadmaps.
• Scheduling discovery sessions and delivering agreed production deliverables (AI video ads, CRM funnels, cold email infrastructure).
• Maintaining operational records, billing invoices, and providing ongoing client account management.
• Complying with applicable commercial laws and preventing fraudulent submissions.

For detailed operational terms, payment schedules, and our strict refund policy, please consult our Terms and Conditions.

3. Third-Party Service Providers

To provide high-velocity digital services, we partner with reputable, enterprise-grade processors under strict confidentiality:

• Formspree Inc: Secure form endpoint transmission and spam filtering for website project submissions.
• WhatsApp / Meta Platforms: Direct real-time messaging and sprint support communication.
• Google Workspace: Encrypted corporate email correspondence, document collaboration, and cloud storage.
• GoHighLevel (GHL): CRM pipeline automation, appointment booking, and speed-to-lead workflow orchestration when requested by clients.

4. Proprietary Creative Assets & Intellectual Property

All product images, packaging files, trademarks, and brand guidelines shared with SABRIX Media for video rendering or ad creation remain the exclusive property of the client. We do not use client raw assets for third-party campaigns or undisclosed purposes.

5. Data Retention & Security

We maintain appropriate administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure of your data. Contact and project records are retained only as long as necessary to service your account and fulfill legal accounting requirements.

6. Your Rights

Depending on your geographic location (including GDPR for EU residents and CCPA for California residents), you may have the right to request access to, correction of, or deletion of your personal information held in our records. To submit a request, contact us directly at raziq@sabrixmedia.com.

7. Contact Agency Officials

If you have any questions or privacy inquiries regarding this policy, please reach out to our primary business office: